All Wilderness Experiences
The following policy applies to all expeditions, adventures, dive trips, field courses, and lodge and outpost stays, and excludes online courses.
Registration
If paying by credit card, we ask that you pay the full amount due in order to confirm your registration to any activity. If paying by any other method of payment, including Wire Transfer, E-mail Money Transfer, Check, or Money Order, full payment must be received within 14 days.
Payment Plans
Payment plans may be available to qualified applicants on approved credit.
Refund and Cancellation
If you cancel at least 90 days before arrival: We will give you a full refund of deposit and balance paid (if applicable).
If you cancel between 89 days and 15 days before arrival: We will not refund your deposit. We will however issue a credit note for any paid balance to be applied to a future activity offered by AMARUK.
If you cancel 14 days before arrival or less: We will not provide a refund or credit note.
Online Courses
Registration
We ask that you pay the full tuition fees in order to confirm your registration to any online course. If paying by any other method of payment, including Wire Transfer, E-mail Money Transfer, Check, or Money Order, full payment must be received within 14 days.
Student Loands
Student Loans and Payment plans may be available to qualified applicants on approved credit.
Refund and Cancellation
If you withdraw from the course prior to your first login to the Online Classroom: We will give you a full refund.
If you withdraw from the course after your first login to the Online Classroom: We will not provide a refund. However, you will have the option to resume the course at a later date.
Taxes
Our listed prices are exclusive of the 12% HST (Harmonized Sales Tax).
Travel and Cancellation Insurance
You would be responsible for any expenses arising out of any medical emergency, accident or evacuation. As a result, we strongly recommend that you purchase a Travel and Cancellation Insurance Policy as well as an Out of Province/Out Of State Health Insurance. Please
click here for Travel and Cancellation insurance.
Smoking
We offer a smoke-free environment, and as a result, we kindly ask that you refrain from smoking in any building, tent, vehicle, aircraft, ship, or within 20 meters of any other participant or staff member.
Releases of Liability
We require that a Release of Liabilitybe completed in order to participate in any activity we offer, with the exception of online courses.
Click here to access our Liability Release.
Medical Questionnaire
We also ask that you complete a Medical Questionnaire prior to participating in any activity we offer.
Click here to access our Medical Questionnaire.
Personal Information Collection, Use and Sharing
All personal information is collected in compliance with the Canadian
Personal Information Protection and Electronic Documents Act (PIPEDA).
We store information you provide to us when you request registration to an activity offered by AMARUK, or when you send us an inquiry. We only have access to/collect information that you voluntarily give us via electronic or other direct contact from you. We are the sole owners of the information collected. We will not sell, rent or share this information to anyone.
This information is collected to provide you with the ultimate wilderness experience and to manage risk. Such information is securely stored and its access is restricted on a need-to-know basis. We will not disclose your personal information to a third party without your approval unless we are required to do so by a court order issued in the country where your information is maintained, when filing an insurance claim, or in the event of an emergency.
We may contact you in the future unless you specifically ask us not to do so. Your information will be automatically and permanently deleted from our records within 7 years of your trip, unless an accident or incident has occured and we need to retain your personal information for liability and other legal purposes.
We use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
You have the righ to see what data we have about you, if any, to change, correct or delete any data we have about you, or to express any concern you have about our use of your data.
Equipment
We only supply a limited list of equipment for each activity, and all participants are responsible for providing their own personal gear and outdoor clothing. Please check our
Equipment Lists.
Age of Participation
The minimum age of participation is 14 years old. We also ask that all minors be accompanied by an adult.
Vaccinations
For your protection, we require a current Tetanus vaccination for ant activity we offer, with the exception of online courses.
Wildlife
We ask that you refrain from feeding wildlife, as feeding any type of wildlife is strictly prohibited, and constitutes an offense in any Provincial, Territorial or National Park in Canada. In order to avoid any conflict with wildlife, we also ask you not to store food and cosmetics inside your tent, or outside any lodge, outpost, or designated food cache.
Hygiene and Waste Disposal
Disposal of garbage and human waste should only be done in strict compliance with AMARUK's instructions and in designated disposal bins.
Open Fires
Fires shall only be set in designated fire pits, fireplaces, wood stoves, or areas designated by AMARUK.
Firearms
Firearms are prohibited during any activity offered by AMARUK. Should your Wilderness Instructor be carrying a firearm for predator control purposes, you agree not to handle such firearm under any circumstance.
Compliance with Local Laws
You agree to comply with all Provincial, Territorial and Federal regulations.
Pets
In the event you are traveling with your dog, you agree to keep your dog with you and under control at all times, to clean up after your dog when required, and to prevent your dog from harassing wildlife.
Itinerary Changes
We may be forced to change, in our sole discretion, the itinerary, destination or locations of any activity we offer due to circumstances beyond our control, including but not limited to weather, forest fires, river levels, wildlife etc.
Unforeseen Expenses
Should we incur unforeseen expenses arising out of circumstances beyond our control, such as the need for an egress flight, unexpected or alternative logistical arrangements not covered in the printed Confirmation of Registration, the cost of such expenses will be evenly divided among participants.
Cancellation by AMARUK
We reserve the right to cancel any activity we offer up to 14 (fourteen) days prior to the starting date in our sole discretion, or up to the last minute in the event of circumstances beyond our control. In this unlikely event, you will be provided with a full refund and we will endeavour to find an alternative activity for you on or around the same dates.
No Guarantee
We are unable to guarantee wildlife viewing, and as a result we cannot be held responsible for any disappointment arising out of your inability to observe certain wildlife. We are unable to guarantee the exact date of the fall colors in various regions of western Canada, and as a result we cannot be held responsible for any resulting disappointment.
Damages
You are responsible for any damage or loss to your equipment or property, or to our equipment or property, including any damage done by your dog.
Legal Notices
click here for General and Legal Information.